Personal finance and money news, analysis and comment | theguardian.com: Landed with £18 fee after using CheapOair

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Landed with £18 fee after using CheapOair Oct 28th 2013, 07:00, by Rebecca Smithers The fight may have been cheapo but the surprise £18 admin charge turned the deal nasty Wanting to book a flight to Glasgow, and being a bit impecunious, I found what I wanted on CheapOair and through them booked with easyJet. When my bank statement came I found that CheapOair had charged me £18 for the privilege of using them, but there is no mention of any fee on their site. Though I am aware of this kind of thing regarding passport application and other sites I did not imagine it would happen on this one. You might know of them already but I thought I ought to report it. BT, Brighton, East Sussex This website is a new one on us, so thanks for drawing it to our – and our readers' – attention. Perhaps alarm bells should have rung for one of the most unsubtle names we have yet come across. We welcome letters but cannot answer individually. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number Consumer affairs Cheap flights Consumer rights Flights Rebecca Smithers theguardian.com © 2013 Guardian News and Media Limited or its affiliated companies. All rights reserved. | Use of this content is subject to our Terms & Conditions | More Feeds Media files: easyjet-003.jpg (image/jpeg) easyjet-008.jpg (image/jpeg)

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