All electrical products will come with the guarantee, bringing John Lewis into line with most European firms
John Lewis is to become the first UK electrical retailer to launch a minimum two-year guarantee on all its electrical products at no additional cost.
The department store already offers five-year guarantees on TVs, and two-year guarantees on computing, tablets and domestic appliances, but is extending the offer to cover everything electrical from 10 October.
Guardian Money has long called for all electrical items to come with a two-year guarantee, as is offered in Europe, but John Lewis is the first retailer to implement this here.
The store says that until now more than a third of its electrical items came with the standard one-year guarantee common at most of its rivals.
Many washing machines and dishwashers offered by some of the better European manufacturers, such as Bosch, automatically come with a two-year manufacturer's warranty here, irrespective of where you buy them.
At most high street electrical retailers, such as Currys, the products on sale all come with a one-year warranty, except where the manufacturer offers two or more. Stores will often try to sell customers lucrative three and five-year extended warranty plans, which can cost £100 a year.
John Lewis's Ed Connolly says: "There is a lack of transparency across electricals guarantees. The vast majority of consumers don't understand guarantees and are frustrated by the complexity that surrounds them. Our mission is to bring the John Lewis level of excellence and trust to electricals guarantees, which is why we're introducing a minimum two-year guarantee on all our products at no extra cost."
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